Healthcare

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Today's immediate challenges faced by the healthcare industry include regulatory compliance, cost control, and improving efficiencies. Overcoming these challenges demand resources and attention. Ratchet Infotech engages with you at the strategic level and prepares long term strategies that work. We offer our support to a variety of healthcare providers including hospitals, rehabilitation and recovery facilities, health insurance providers, pharmaceutical companies, medical manufacturing and technology, and retail pharmacies.

Business Process Outsourcing (BPO)

Ratchet Infotech offers customized business solutions to the companies to help them gain in the market place. Engaging with us will for strategic solutions that deals with the full scope of healthcare issues today, from compliance through integrated health management. Our BPO services include:
  • Technical support, and back office services
  • Complaint management and query resolution
  • Claims processing, financial management, case management
  • Decisions support and analytic reporting
  • System Administration and user help desk support
  • Administrative and claims management

Technology

Ratchet Infotech provides innovative and cost efficient solutions to healthcare providers, to help them improve patient care through enhanced safety and quality of medical care. Our Technology services include:
  • Custom hospital applications to boost collaboration and operational efficacies
  • Health, self-service applications and portal development
  • Systems integration and program management
  • Clinical and electronic health record implementations
  • ERP and CRM systems
  • Patient self-registration
  • Laboratory Information Management Systems
  • Patient wait list management and tracking